TERMS OF USE
Terms of Use
The plain-English terms that govern this website and MEI service engagements.
These Terms of Use (the “Terms”) govern your use of this website and your purchase of services from MPWard Enterprises, Inc. (“MEI,” “we,” “us”), 525 Alexander Ave, Linden, NJ 07036-1401. By using this site or purchasing our services, you agree to these Terms.
1. Our services
MEI provides technology services for small businesses, including diagnostics, website design and rebuilds, email deliverability and domain authentication, AI and business automation, custom software, WordPress engineering, infrastructure, security, and managed care. Every engagement begins with a written scope that defines the work, responsibilities, and what “done” means.
Published prices are starting prices unless stated otherwise. Final pricing is confirmed in writing after discovery, before work begins. If discovery shows your needs differ from the standard scope, we will tell you and agree on the difference before doing anything billable.
2. Purchases and payment
Purchases on this site are processed by our payment provider; we do not store your card details. Project deposits are credited in full toward the final project total. Larger engagements may be invoiced by milestone as set out in the written scope. Overdue invoices may pause active work after notice.
3. Cancellations and refunds
- Before work begins: full refund on request.
- Diagnostic services (such as the Business Tech Rescue Audit): non-refundable once the findings have been delivered.
- Project deposits: refundable until discovery work begins.
- Monthly services: cancel any time; cancellation takes effect at the end of the current billing period.
To request a cancellation or refund, contact us using the details below.
4. Your responsibilities
You agree to provide accurate information, timely access to the systems in scope, and to use our services only for lawful purposes. You confirm that you have the right to authorize work on the domains, sites, and accounts you ask us to work on.
5. Intellectual property
Upon full payment, you own the final deliverables we create specifically for you. MEI retains ownership of its pre-existing tools, libraries, processes, and know-how, which we license to you as needed to use your deliverables. Open-source components remain governed by their own licenses. Website content, branding, and design on this site belong to MEI and may not be reused without permission.
6. Third-party products and services
Engagements often involve third-party products (hosting, domain registrars, plugins, email providers, payment processors, and similar). Those products are governed by their own terms, and MEI is not responsible for third-party outages, price changes, or policy decisions. Where we recommend a product, we do so in good faith based on experience; some recommendations may be affiliate links, identified as such.
7. Partner program
The MEI Partner Program is governed by the program terms presented at registration and in the partner dashboard, which control commissions, referral attribution, and payouts.
8. Communications
If you subscribe to our newsletter or submit a form, we will contact you about your request. Newsletter subscriptions use confirmed (double) opt-in and you can unsubscribe at any time. Our Privacy Policy describes how we handle your information.
9. Disclaimers
This website is provided “as is.” We perform services in a professional, workmanlike manner, but we do not guarantee specific business outcomes — such as search rankings, inbox placement rates, traffic, or revenue — because they depend on factors outside any provider’s control. Nothing on this site is legal, financial, or insurance advice.
10. Limitation of liability
To the fullest extent permitted by law, MEI’s total liability arising out of any service is limited to the amount you paid MEI for that service in the twelve months before the claim arose, and MEI is not liable for indirect, incidental, or consequential damages, including lost profits or lost data. We strongly recommend — and can implement — tested backups for exactly this reason.
11. Indemnification
You agree to indemnify MEI against claims arising from content you supply, your use of deliverables in violation of law, or your breach of these Terms.
12. Governing law
These Terms are governed by the laws of the State of New Jersey, and disputes will be resolved in the state or federal courts located in New Jersey.
13. Changes to these Terms
We may update these Terms from time to time. The effective date above reflects the latest revision; material changes to an active engagement will be agreed in writing, not imposed by a website update.
14. Contact
MPWard Enterprises, Inc. · 525 Alexander Ave, Linden, NJ 07036-1401
(908) 455-WARD (9273) · info@mpwardenterprises.com
